According to Gartner, 89% of companies will compete mainly on the customer experience they provide. Delivering a consistent, yet differentiated …
Customer Service
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Unfortunately, the greatest customer experiences don’t happen organically. Nordstrom became renowned for superior customer service after extensive employee training, handbooks …
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Often when a business is experiencing a period of rapid growth, new clients, increased work and a need to hire additional …
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Unfortunately, the greatest customer experiences don’t happen organically. Nordstrom became renowned for superior customer service after extensive employee training, handbooks …