Robert Burns penned words that resonate in every manager’s ear: “The best laid plans of mice and men often go …
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Legendary sportswriter Dan Jenkins once wrote that winning is “the happy accident of bringing together …[people] who can’t stand to …
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The first email I saw on January 2nd contained the resignation of a colleague. It was hardly the start to …
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To paraphrase, this is “the most frenetic time of the year.” We dash from Thanksgiving to Christmas, allowing but a …
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My friend Ski is a serial entrepreneur who conveys the lessons he’s learned in handy aphorisms. A favorite is, “You …
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A colleague lamented some recent personnel changes, saying “this place doesn’t feel like a family anymore.” But the workplace should …
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I’ve often heard people extoll the virtues of a strong work ethic. Heads automatically nod in agreement. But what is …
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Appropriately, last week’s pep rally at my son’s school was themed “Angels and Demons.” Demons outnumbered angels, but in organizations …
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Roger Ebert once said that what makes a movie great is “how you feel about it.” The same is true …
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Most of us marvel at the changes wrought by new media. That bedazzlement may hide the critical underlying paradigm shift. …
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We live in a time when litigation and regulation enjoy unprecedented popularity and respect. In my view, the inmates are …
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Until about 15 years ago, knowledge was power. Information was imparted in limited channels – classrooms, word of mouth, newspapers, …
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Southerners are raised to be genteel with one another, a cultural trait that can make us averse to confrontation. As …
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The word “brand” usually conjures images like Coca-Cola, Louis Vuitton, Tide or Colgate. Those brands are iconic and powerful. Because …
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I learned one management lesson in my kitchen after returning from a four-day business trip. This was when our kids …
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Harvard Business professor Clayton Christensen developed the theory of “disruptive innovation,” postulating that markets can be upended by better or …
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At a recent seminar, I did a team exercise that entailed assembling a puzzle of interlocking sticks. The instructions were …
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What is the difference between the cost to produce a good or service and the price paid for it? Most …
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