Because so many customers turn to the Internet when it comes to buying decisions, featuring positive client testimonials on your social media channels and on your website is a must.
Testimonials are an engaging, creative way to convey your expertise and position your brand in customers’, or potential customers’, minds. They’re also another way to differentiate yourself from your competitors.
To promote your firm’s customer service, ask one of your valued clients if they could spare some time to assist you. Hire a videographer and capture a behind-the-scenes view of your firm-wide commitment to deliver an excellent customer service experience.
– J.D. Crowe, Southeast Mortgage