I met a long-time friend for lunch. We each worked at that great securities firm, The Robinson-Humphrey Company. The firm was especially successful in the ’80s and ’90s, which he attributes to its then CEO, Justus Martin. What made him so effective, I wondered. My friend replied, “He understood people.”
Mr. Martin managed by walking around, engaging people to ask how things were going. He always made a point to ask if he could do anything to help them with their current tasks.
Sometimes great management is as simple as showing that you care about people and what they do.