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Problem Solving

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“If there’s a problem, yo, I’ll solve it. Check out the hook while my DJ revolves it.”

—  “Ice, Ice, Baby,” 1990

What I love about Vanilla Ice’s masterwork is his results-oriented philosophy: if there’s a problem, I’ll solve it.

All enterprises exist to solve problems. “How can we make a profit?” “What makes customers happy?” “Can we create a better product?” Sadly, not everyone focuses on solutions.

Some people grouse and criticize instead of solving problems or escalating them to those responsible. This costs productivity and saps morale.

Vanilla Ice’s message is clear. Yo, it’s cool to solve problems.

– Kip Caffey, Cary Street Partners

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